Steve Perriman

President Corporate/Charlotte, NC

Steve has forty years of leadership, capital raising, advisory, building business and decision making experience across a range of industries and professions. He has substantial entrepreneurial experience within the logistics industry, and an extensive knowledge of the detail and inter-dependency of operations, finance, sales & marketing, HR, compliance, and legal issues. Steve served as a British Military Officer for eleven years before moving into International Finance. He worked at a number of Global Financial Institutions, advising and raising capital for many Companies and projects. He was then recruited to be COO of two tech start-up companies, after which he acquired Special Service Freight Company. Steve likes sports, motorcycling, hunting and general traveling.

Ciprian ‘Chip’ Popovici

Senior Vice President Operations & Compliance Corporate/Charlotte, NC

Chip has been a transportation professional since 1999 working in various capacities for shippers, carriers, and 3PLs. This has given him a broad understanding of the challenges faced by all participants of the transportation equation. When not ‘firefighting’ or looking for efficiencies and improvements in the day to day operations and compliance of the Special Service network, you can find him enjoying a soccer game or visiting historical sites.

Denise Horstmann

Vice President Accounting/Controller Corporate/Charlotte, NC

Denise has almost twenty years accounting and finance experience, and in leading diverse teams of individuals to new levels of success in a variety of competive industries. She has strong analytical and technical business qualifications and a proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings.

Mike Ritter

Vice President, Regional Sales Corporate/Charlotte, NC

Mike brings 20 plus years’ executive management and sales experience in logistics, warehousing and distribution. He has a strong background in the international import / export logistics market. Mike is originally from the northeast, but saw the light and relocated to the North Carolina over a decade ago with his wife and three sons. Mike enjoys sports, backyard barbecuing, carpentry and spending quality time with his family.

Charles ‘Tony’ Kelley

Vice President Atlanta & Linehaul Atlanta, GA

Tony started in the airfreight industry in 1985. He has both managed and owned several trucking companies over his 30 plus years in the airfreight and transportation industry. Tony’s sales, operations & management experience includes local PU&D, hotshots, truckloads, refrigerated freight, flatbeds, brokerage, LTL, and managing a CFS warehouse. Tony sits on several industry boards and is active within the airfreight and transportation community. Tony volunteers in his off time helping his community, and is involved in several organizations. He helps to raise money for the Masonic Children’s Home in Macon, GA, and is very proud of his involvement with Shriners International, and helping fund the Shriner Hospitals.

Jorge Colon

Operations Manager, Atlanta, GA

Originally starting in logistics in JFK, Jorge has over 15 years of experience in the cargo world, and has been with Special Service ATL for eight of those years. Twelve years ago Jorge picked up and moved his family to Atlanta. His experience includes breakbulk (five very full years), local PU&D, hotshots, truckloads and managing a CFS warehouse. He enjoys all sports. He's coaches youth sports (baseball, football and softball) in his community, and he enjoys getting to serve in his church.

Conrad Taylor

Operations Manager, Asheville, NC

Conrad has over 20 years of management and leadership experience. Starting out in hotel and restaurant management, which somehow morphed into the realm of graphic design for screen and print, and then upward into logistics. Conrad has spent the last 5 years with Special Service and has been part of three different teams in Raleigh, Wilmington and for the past two years, Asheville, NC. His experience and daily involvement covers all facets of the business from warehouse management, dispatching, delivery, customer service, billing and running the fleet and drivers for the day to day operations of our Asheville NC terminal.

Craig Mercer

Manager, Charleston, SC

Craig has been involved in logistics for more than ten years. He has as a Freight Forwarder, and in local P&D operations, warehousing and hot-shots. He believes that customer service is priority ONE. He enjoys being outdoors with his Family and going on “Adventures

Harold Ransom

Operations Manager, CLT

After leaving the US Navy Harold started out in logistics as a non-cdl driver moving through numerous positions until eventually becoming the Lead Dispatcher for his Company in Charlotte in 2008. Joining Special Service in 2016 he has continued that upward progress moving from Lead Dispatcher to Freight Coordinator and, most recently, to be the Charlotte Operations Manager. He is a die-hard Dallas Cowboys fan, and enjoys spending time with family and traveling.

Dana Hunter

Co-Manager, Greensboro, NC

Dana has 25 years’ experience in transportation and freight forwarding, and has been co-manager at Special Service Freight-GSO for the past 12 years with her husband Tim Hunter. Dana likes spending time with family/grandbabies and the beach.

Tim Hunter

Co-Manager, Greensboro, NC

Tim has 33 years’ experience in transportation local P/D and linehaul and expedited freight. He was recruited by Special Service Freight 12 years. ago to be Manager in GSO. Tim enjoys spending time with his wife and family, grandbabies and likes the beach and golfing.

Deanna Moss

Manager, Greenville, SC

Deanna has been in the trucking/logistics industry for over 12 years, originally beginning her Special Service career with the GSO terminal before moving back to SC. She has taken the new terminal in GSP on with enthusiasm, and the service there has improved immensely since we switched management. In her free time, she loves spending time with her husband and 2 children. They enjoy visiting with family and traveling to the beach.

Steve Howard

Owner, Miami, FL

Steve has been in the expedited delivery business since 1990 and, as well as running the Special Service operations in MIA and the surrounding area and Keys, also operates one of South Florida’s most successful courier and last mile transportation companies. Steve is married to Anita Howard and has three children, Austin, Sydney and Stephanie. He is a consummate volunteer and spends much of his free time working with the Boy Scouts of America. Steve is currently the First Vice President and Board Member of the Customized Logistics and Delivery Association (CLDA) and Treasurer and Board Member of the Florida Messenger Association.

Manny Benitez

Manager and Owner, Orlando, FL

Manny has almost twenty years of experience in the airfreight industry and has strong operational roots having started out as a driver. Quickly gaining on the job experience, and believing he could provide a far superior service than was being offered in the Orlando local cartage market, he started his own company in April 2002. His experience as a driver and with consignees gave him the necessary insight to be able to hire and manage the drivers who would care about the entire delivery experience and customer satisfaction. An attention to detail, excellent communication before and throughout a task, and actually caring about the customer is what has elevated his operation into one noted for consistently providing a shipper, forwarder and end-user a concierge-type experience. Manny enjoys riding his jet ski and spending time with his family.

Daly Morales

Operations Manager, Orlando, FL

Daly was first introduced to the airfreight industry 10 years ago. Prior to being the operations manager in the MCO office, Daly worked as a financial analyst for a large newspaper, as well as a project manager for a restoration company. She brought with her a wealth of experience in management, and an analytical view of the business which drove her to review the structure of the business in the Orlando market as a whole. She recognized the ‘Amazon’ impact on freight at a very early stage, and at a time other local cartage agents weren’t focused on residential deliveries, Daly helped focus an intense effort on servicing this customer vertical. While other companies were attempting to restructure their companies and at a time other local cartage agents weren’t focused on residential deliveries, Daly developed an intense effort on servicing this customer vertical, therby establishing MCO as the 'residential leader' in the area of providing multiple 2-person teams as a standard service.

Matt Christian

Manager and Owner, Columbia, SC

Many years ago, Matt started with Special Service driving a cargo van during the summer months while attending Clemson University. A few years after graduating he returned to the fold, and opened the Columbia, SC station for the company. Now, twenty five years later, his team continues to provide excellent service to the CAE and surrounding area of SC with a customer-first approach. Matt enjoys spending time with his wife Susan and two children, Lindsey and Matthew.

Chuck Paul

Manager and Owner, Raleigh, NC

Prior to entering the freight business Chuck had 29 years of leadership and manufacturing management experience with 3 different Fortune 500 companies. In 2005 he decided to step out on his own and acquired a pre-existing expedited freight company in Raleigh, NC. In 2008 Chuck joined Special Service Freight Company as a licensee, and in the past nine years has quadrupled sales as his company continues to expand. His team services RDU and the surrounding area of eastern North Carolina as Special Service Freight RDU. Chuck enjoys sports and travel.

Mike Roush

Manager and Owner Savannah, GA

Mike is the second-generation manager/owner of Savannah, and has a thirty year background in sales, management and operations with small business and Fortune 50 companies. Running SAV over the past ten years, he has grown the business from three cargo vans and a line haul straight truck, to five straight trucks, three vans, two tractor trailers for linehaul, with 300% revenues growth. He is now in the process of opening a new 30,000 square-foot facility, which he hopes to get operational by the end of 2019. Active with his church, the Knights of Columbus, as well as with the well-known Irish community in Savannah, Mike serves on the Executive Committee for the St. Patrick’s Day Parade Committee. He enjoys camping, motorcycling, and most outdoor activities, and of course, spending time with his family.

Mark Robson

Manager Wimington, NC

Mark, has been in Transportation for over twenty-five years. He began a fourteen-year career with UPS by part-time loading trucks, working his way up to supervisor spending time in most parts of the operation before moving to Air Bourne Express. For fourteen more years, prior to joining Special Service in March of 2020, he was the logistics manager at a production plant. He and his wife relocated to the Wilmington area in November of 2018. They have 3 grown children and both enjoy traveling and (of course!) the beach.