Manager: Craig Mercer
Email: CMercer@SpecialService.net
Nightly five days a week throughout the southeast (Sunday – Thursday).
Lock Out for freight dropped on our dock: Mon – Fri 17:00.
Mon – Fri 8 a.m. to 6 p.m. Outside hours by special arrangement and 24/7 on call.
Charleston operates a 77,000 sq. ft. warehouse with 15 dock doors and 1 ground level rollup door. They run a tractor trailer, 7 x 26’ box trucks and 2 Sprinter vans to meet the needs of our customer for both residential and commercial deliveries, offering a variety of services ranging from container de-vanning, 2 man, residential, inside, unpack, medical deliveries and pickups, military and business to business. All drivers are TSA certified to recover and deliver to the airport.
Charleston services areas A-C daily and will provide HOTSHOT deliveries upon request.
77,000 sq ft secured warehouse / 15 dock level and 1 grade level door
Bonded Container Freight Station – Clearance, breakdown & deliveries Material handling equipment: Pallet jacks, Fork Lifts, dock plates, pads, dollies etc..
24/7 on call dispatch & service availability
Local PU & D, assembly & tech / logistic inside support
Expedited 48 state (& Canada) ‘exclusive use vehicles’ (EUV’s)
White glove 2/3/4 man crews for new & remodel installs
Terminal storage & transfer handling
Military & Nuclear Power Station pick up & deliveries
Air Charter service support
Straight Trucks – 7 x 246' (lift gates, pallet jacks, straps, pads etc)
2 x Sprinter Vans and Cargo Vans
Tractor and dry van trailer
TSA cleared Employees & Drivers
Criminal Background & 10 year DMV checks
Mandatory Drug Testing Program
Actual Weight or 200 DIM applies, whichever is greater.
Any Pick-up or delivery requested within the immediate next 2 hours will be charged as a 'Special'.
Any Pick-up or Delivery with less than a 2 hour window will be charged as a 'Special'
Any Pick-up or Delivery before Noon, regardless of the length of the time window will be charged as a 'Special'
Any Pick-up or Delivery to a place with no Loading Dock containing any piece 125lbs or more will incur a Liftgate Fee
2 MAN time starts from station departure & runs until return to station, AND attracts an Area 'Special' accessorial.
$100,000 Cargo Insurance is only applicable on freight if a value is previously declared, accepted and charged, otherwise normal Terms & Conditions of Carriage apply.
Insurance charges will increase if additional Cargo Insurance is requested AND formally accepted and charged for (See Terms & Conditions of Carriage).
Overlength Freight Rule: Any shipment containing a piece exceeding 12ft (144 inches) in length will be assessed a $75 'Overlength' Fee, in addition to all other applicable charges.
Any shipment containing a piece exceeding 20ft (240 inches) in length will be assessed a $125 'Overlength' Fee, in addition to all other applicable charges.
Special Service reserves the right to defer transport of such ‘overlength’ freight until suitable space is available on its equipment.
We strongly discourage rugs/mattresses/kayaks and other loose freight that is awkward to move and lacking packaging protection to be tendered to us for transport.
If tendered, we reserve the right to turn down a claim if packaging is found to be insufficient.