2507 Investors Row, Ste 100, (Doors 7 & 8) Orlando FL 32837
Phone: 321-732-8433  Toll: 321-732-8433   Fax: 407-856-7042
Email: MCO@SpecialService.net

Manager/Owner: Manny Benitez
MBenitez@SpecialService.net

Ops Manager: Daly Morales 
MCO@specialservice.net

Lock Out for freight dropped on our dock: Mon – Fri 17:00
Hours: Mon – Fri 8 a.m. to 7 p.m. Outside hours by special arrangement and 24/7 on call

Line haul service nightly between MIA and MCO – call for details and availability and Line haul service (through partners) elsewhere, but only offered if includes a Local P&D requirement

STATION INFORMATION

Orlando is a full-service station offering a full complement of specialized services, as well as Inside, unpacking, room-of-choice, setup and assemble, time specific deliveries to meet install crews. Additionally, we handle packing and unpacking, banding and shrink wrapping, and hauling away any refuse or debris from the delivery.
Orlando runs five x 2-man teams dedicated to white glove business and residential deliveries including assembly as needed (with the added ability of assembling 4 or 5 man teams as needed).

Orlando operates a 5000 sq. ft. warehouse for servicing the pick-up and delivery needs of commercial and residential Orlando as well as the far flung surrounding areas. (Additional 8000 sq. ft. feasable)

Facility:
5,000 sq. ft. warehouse/2 dock level doors and 1 van ramp with CCTV throughout and 24/7 alarm &fire monitoring.
Material handling equipment: pallet jacks, fork lifts, dock plates, pads, dollies, etc.

Services:
24/7 on call dispatch &service availability
Five x 2-man White Glove teams dedicated to business, new & remodel installs and residential deliveries
Asset recovery with inventory management and or / disposal
Long term storage warehousing, pick and pack services, inventory management
Local Pick-up and delivery, assembly & tech / logistic inside support
Regional ‘exclusive use vehicles’ (EUV’s)
Container loading/unloading/transloading
Convention / arena freight trained personnel / hot shots to next location
Terminal storage & transfer handling
Military & Nuclear Power Station pick up & deliveries
Air Charter service support

Vehicles:
Eight x 26’ Straight Trucks with lift gates and equipped with e-trak, straps, pallet jacks, and hand trucks.

Drivers:
TSA & Customs cleared Employees & Drivers
Criminal Background & 10 year DMV checks
Mandatory Drug Testing Program

ACCESSORIALS

Orlando, FL (MCO) Accessorials
Actual Weight or 200 DIM applies whichever is greater
Any Pick-up or delivery requested within the next 2 hours will be charged as a 'Special'
2 MAN time starts from departure & runs until return to station
$100,000 Cargo Insurance only applicable on freight if a value is previously declared, accepted and charged, otherwise normal Terms & Conditions of Carriage apply

We strongly discourage rugs/mattresses/kayaks and other loose freight that’s awkward to move and lacking packaging protection to be tendered to us for transport.
If tendered, we reserve the right to turn down a damage claim if packaging is found to be insufficient.
Insurance charge will increase if additional Cargo Insurance requested AND formally accepted and charged for (See Terms & Conditions of Carriage).

Over Length Freight Rule: Any shipment containing a piece exceeding 12ft (144 inches) in length will be assessed a $75 'Overlength' Fee, in addition to all other applicable charges.  Any shipment containing a piece exceeding 20ft (240 inches) in length will be assessed a $125 'Overlength' Fee, in addition to all other applicable charges.
Special Service reserves the right to defer transport of such freight until suitable space is available on its equipment.

SPECIAL DELIVERIES (Area D and beyond deliveries will require a Special)

AREA 0800 to 1700 1701 to 0759 SAT SUN/HOL
A 45.00 50.00 66.00 75.00
B 55.00 65.00 75.00 90.00
C 70.00 85.00 100.00 115.00
D 90.00 100.00 110.00 125.00
E 140.00 154.00 165.00 205.00
F 145.00 165.00 175.00 210.00
G 200.00 210.00 220.00 245.00

OUT OF AREA SPECIALS

  VAN 180.00 MIN/1.80 PER MILE ONE-WAY PLUS FSG
  VAN WAIT TIME 30 MINUTES FREE - 15.00 MIN/0.85C PER MINUTE
  SPRINTER VAN 200.00 MIN/2.00 PER MILE ONE-WAY PLUS FSG
  SPRINTER VAN WAIT TIME 30 MINUTES FREE - 30.00 MIN/$1.00 PER MINUTE
  STRAIGHT TRUCK 250.00 MIN/2.35 PER MILE ONE-WAYPLUS FSG
  STRAIGHT TRUCK WAIT TIME 30 MINUTES FREE - 40.00 MIN/1.10 PER MINUTE

 

ACCESSORIAL CHARGES
Air charters per tail # 50.00 per tail #
Airport Drops 15.00 MIN or 2.00 cwt
Airport Recoveries No Charge
ATTEMPT - TRANSFER OR PU&D MIN CHARGES PLUS FULL ACCESSORIAL TARIFF PLUS FUEL
C.O.D. Or F.C.C.O.D. 1%/15.00 Min/$50.00 Cap
CFS RECOVERY OR DROP $75.00
Construction Sites 10.00
Conventions 15.00 Flat Fee
Cross Dock 0.015c/lb In and 0.015c/lb Out
Cutting bills 5.00 each
DEBRIS 25.00 MIN/STD PLT 45.00/CFQ FOR CRATES
Declared value 0.75 per 100.00 with 5.00 minimum
Dimensional Weight DIM FACTOR OF 200 APPLIED/194  FOR AIR FREIGHT
DISTRIBUTION CENTER(S) GREATER OF $75 OR APPLICABLE SPECIAL
HAZMAT 50.00 - 2000lbs/100.00 - 10,000lbs/Over - CFQ
Hospitals - Inside only 10.00
Hotels 10.00 min. Or 2.00 cwt
Inside 25.00 MIN. OR 2.50 CWT
ISSUING CHECK/CUSTOM ENTRY FEE 10.00 to $100/35.00 to $1000/OVER $1000 - CFQ
Lift gate 25.00
Malls 10.00 min. or 2.00 cwt
Military bases 10.00
One flight of Stairs over 50lbs 25.00
Over the counter 10.00 min or 4.00 cwt
PACK/UNCRATE/REMOVE DEBRIS 55.00 MIN/CALL FOR QUOTE
PACKAGING (PALLET/SHRINK WRAP) 40.00 PER SKID
PHOTOGRAPHS TAKEN/EMAILED 15.00 MIN FIRST 3 PIX, THEN 3.00 EACH ADDITIONAL PIX
POD OR STORAGE UNIT PU&D 15.00 PER HAWB
PP&E FEE 1.50 PER HAWB
Residential 25.00 MIN. OR 2.50 CWT
SECURITY & COMPLIANCE FEE 1.00 PER HAWB
Security Clearance 10.00
Stadiums/ Entertainment arenas 10.00
Storage 15.00 Min/0.50 per cwt per day
Transfer fees 8.00 min. Or 4.00 cwt
TWO MAN E/F & BEYOND 60.00 PER HR/4HR MIN/NO FREE TIME/PLUS TARIFF
TWO MAN LOCAL A - D 45.00 PER HR/2HR MIN/NO FREE TIME/PLUS TARIFF
Universities/Schools 10.00
USED MATRESS HANDLING/DISPOSAL 65.00 PER UNIT
WAIT TIME ST LOCAL & 'SPECIALS' 15 MINUTES FREE - 40.00 MIN/1.10 PER MINUTE
WEEKEND OPENING FEE 250.00 FOR OPENING/1ST HR FREE, THEN 25.00/15 MIN/PER MAN
POINTS SERVICED
Orlando, FL (MCO) Pick-Up & Drop
CITY ZIP AREA CITY ZIP AREA CITY ZIP AREA
Altamonte Springs 32701 B Kissimmee 34758 B Orlando 32812 B
Altamonte Springs 32714 B Kissimmee 34759 B Orlando 32816 B
Altamonte Springs 32715 B Lake Alfred 33850 D Orlando 32817 B
Altamonte Springs 32716 B Lake Buena Vista 32830 B Orlando 32818 B
Altamonte Springs 32717 B Lake Hamilton 33851 D Orlando 32819 B
Altoona 32702 D Lake Helen 32744 C Orlando 32820 B
Apopka 32703 B Lake Mary 32746 B Orlando 32821 B
Apopka 32704 B Lake Monroe 32747 C Orlando 32825 B
Apopka 32712 B Lake Wales 33815 F Orlando 32826 B
Astatula 34705 C Lakeland 33801 E Orlando 32828 B
Astor 32102 D Lakeland 33802 E Orlando 32829 B
Auburndale 33823 E Lakeland 33803 E Orlando 32830 B
Barberville 32105 G Lakeland 33804 E Orlando 32831 B
Barefoot Bay 32976 D Lakeland 33805 E Orlando 32832 B
Bartow 33830 E Lakeland 33806 E Orlando 32833 B
Belleview 32620 F Lakeland 33807 E Orlando 32834 B
Buena Ventura Lakes 34743 B Lakeland 33809 E Orlando 32835 B
Bunnel 32110 G Lakeland 33810 E Orlando 32836 B
Cape Canaveral 32920 D Lakeland 33811 E Orlando 32839 B
Cassadega 32706 C Lakeland 33812 E Orlando 32854 B
Casselberry 32708 B Lakeland 33813 E Orlando 32858 B
Casselberry 32718 B Leesburg 32750 E Orlando 32860 B
Casselberry 32707 B Leesburg 34748 E Orlando 32868 B
Christmas 32709 C Leesburg 34749 E Orlando 32872 B
Chuluota 32766 C Leesburg 34788 E Orlando 32886 B
Clarcona 32710 B Longwood 32750 B Orlando 32887 B
Clermont 34711 C Longwood 32752 B Orlando 32889 B
Clermont 34712 C Longwood 32779 B Orlando 32890 B
Clermont 34713 C Longwood 32791 B Orlando 32815 C
Clermont 34714 C Loughman 33858 E Orlo Vista 32811 B
Clermont 34715 C Maitland 32791 B Ormond Beach 32174 F
Cocoa 32922 C Malabar 32950 D Ormond Beach 32175 F
Cocoa 32923 C Mascotte 34753 D Ormond Beach 32176 F
Cocoa 32924 C Melbourne 32751 D Ormond Beach 32173 F
Cocoa 32926 C Melbourne 32901 D Osteen 32764 C
Cocoa 32927 C Melbourne 32902 D Oviedo 32765 C
Cocoa Beach 32931 C Melbourne 32904 D Oviedo 32766 C
Cocoa Beach 32932 C Melbourne 32905 D Oviedo 32762 C
Cypress Gardens 33884 E Melbourne 32906 D Palm Bay 32905 D
Davenport 33837 D Melbourne 32907 D Palm Bay 32906 D
Daytona Beach 32114 F Melbourne 32908 D Palm Bay 32907 D
Daytona Beach 32115 F Melbourne 32909 D Palm Bay 32908 D
Daytona Beach 32116 F Melbourne 32910 D Palm Bay 32909 D
Daytona Beach 32117 F Melbourne 32919 D Palm Bay 32910 D
Daytona Beach 32118 F Melbourne 32935 D Palm Bay 32911 D
Daytona Beach 32119 F Melbourne 32936 D Palm Coast 32135 G
Daytona Beach 32120 F Melbourne 32937 D Palm Coast 32137 G
Daytona Beach 32121 F Melbourne 32940 D Palm Coast 32142 G
Daytona Beach 32122 F Melbourne 32951 F Palm Coast 32143 G
Daytona Beach 32123 F Merritt Island 32952 C Palm Coast 32164 G
Daytona Beach 32124 F Merritt Island 32953 C Patrick AFB 32925 D
Daytona Beach 32125 F Merritt Island 32954 C Plymouth 32768 B
Daytona Beach 32127 F Mims 32754 G Poinciana 32758 B
Daytona Beach 32129 F Minneola 34755 C Poinciana 34759 B
De Leon Springs 32130 F Montverde 34756 C Polk City 33868 E
DeBary 32713 C Mount Dora 32757 C Port Orange 32119 F
Deland 32720 C New Smyrna Beach 32168 F Port Orange 32124 F
Deland 32721 C New Smyrna Beach 32170 F Port Orange 32127 F
Deland 32722 C New Smyrna Beach 32169 F Port Orange 32129 F
Deland 32723 C Oak Hill 32759 G Rockledge 32955 C
Deland 32724 C Oakland 34760 C Sanford 32771 C
Deltona 32725 C Ocala 32671 F Sanford 32772 C
Deltona 32728 C Ocala 32672 F Sanford 32773 C
Deltona 32738 C Ocala 32673 F Scottsmoor 32775 G
Deltona 32739 C Ocala 32674 F Sebastian 32958 E
Dona Vista 32784 D Ocala 32675 F Sebastian 32978 E
Dundee 33838 F Ocala 32676 F Sebring 33870 H
Eagle Lake 33839 E Ocala 32677 F Sebring 33871 H
Eaton Park 33840 F Ocala 32678 F Sebring 33872 H
Edgewater 32132 F Ocala 32679 F Sebring 33875 H
Edgewater 32141 F Ocala 32680 F Sebring 33876 H
Eustis 32726 C Ocala 32681 F Sharpes 32959 C
Eustis 32727 C Ocala 32982 F Silver Springs 34488 F
Fellsmere 32948 F Ocala 34470 F Silver Springs 34489 F
Fern Park 34729 B Ocala 34471 F Sorrento 32776 C
Flagler Beach 32136 G Ocoee 34761 B St.Cloud 34769 C
Fruitland Park 34731 E Okahumpka 34762 D St.Cloud 34770 C
Gainesville 32601 G Orange City 32725 C St.Cloud 34771 C
Gainesville 32602 G Orange City 32728 C St.Cloud 34772 C
Gainesville 32603 G Orange City 32738 C St.Cloud 34773 C
Gainesville 32604 G Orange City 32763 C Summerfield 32691 F
Gainesville 32605 G Orange City 32774 C Tangerine 32777 C
Gainesville 32606 G Orlando 32800 A Tavares 32778 C
Gainesville 32607 G Orlando 32801 A Titusville 32780 C
Gainesville 32608 G Orlando 32802 A Titusville 32781 C
Gainesville 32609 G Orlando 32803 A Titusville 32782 C
Gainesville 32610 G Orlando 32805 A Titusville 32783 C
Gainesville 32611 G Orlando 32806 A Titusville 32796 C
Gainesville 32612 G Orlando 32809 A Vero Beach 32960 F
Gainesville 32613 G Orlando 32813 A Vero Beach 32961 F
Gainesville 32614 G Orlando 32814 A Vero Beach 32962 F
Gainesville 32627 G Orlando 32822 A Vero Beach 32963 F
Gainesville 32635 G Orlando 32824 A Vero Beach 32964 F
Gainesville 32641 G Orlando 32827 A Vero Beach 32965 F
Gainesville 32653 G Orlando 32837 A Vero Beach 32966 F
Geneva 32732 B Orlando 32853 A Vero Beach 32967 F
Goldenrod 32733 B Orlando 32855 A Villages 32159 E
Gotha 32734 D Orlando 32856 A Villages 32162 E
Grant 32949 F Orlando 32857 A Villages 32163 E
Groveland 34736 D Orlando 32859 A Waverly 33877 E
Haines City 33844 D Orlando 32861 A Wildwood 34785 E
Highland City 33846 F Orlando 32862 A Windermere 34786 B
Howey in the Hills 34737 D Orlando 32867 A Winter Garden 34787 B
Indian Harbor Beach 32937 D Orlando 32869 A Winter Haven 33880 E
Indiatlantic 32903 D Orlando 32885 A Winter Haven 33881 E
Intercession City 32848 D Orlando 32891 A Winter Haven 33882 E
Kennedy Space Center 32899 C Orlando 32893 A Winter Haven 33883 E
Kissimmee 34741 B Orlando 32897 A Winter Haven 33884 E
Kissimmee 34742 B Orlando 32898 A Winter Haven 33888 E
Kissimmee 34743 B Orlando 32804 B Winter Park 32789 B
Kissimmee 34744 B Orlando 32807 B Winter Park 32790 B
Kissimmee 34745 B Orlando 32808 B Winter Park 32792 B
Kissimmee 34746 B Orlando 32810 B Winter Park 32793 B
Kissimmee 34747 B Orlando 32811 B Yalaha 34797 D
Zellwood 32798 B