44 Buck Shoals Rd, Ste H-8, Arden, NC 28704
Phone: 828-687-9280 Toll: 1-800-688-9280 Fax: 828-687-9674
Email: AVL@SpecialService.net
Manager: Conrad Taylor
Email: CTaylor@SpecialService.net
Line Haul: Daily between Charlotte & Asheville
Lock Out for freight dropped on our dock: Mon - Fri 17:00
Hours: Mon – Fri 8:00 a.m. to 6:00 p.m. Outside hours by special arrangement and 24/7 on call dispatch and service
Asheville is a full-service station offering two-man service, hospital, industrial, residential, and commercial pickups and deliveries. They offer a full complement of specialized services as well, Inclusive: Inside; Unpacking; Room-of-choice; Setup and assemble; Time specific deliveries to meet install crews; Packing; Banding and shrink wrapping, and Removal of debris from the delivery.
The majority of the freight inbounds daily on a dedicated line haul truck from Charlotte, and pick-ups return the same way that evening for routing out of the Asheville / Charlotte area. Asheville also services the North-Eastern part of Tennessee on a hot-shot/dedicated truck basis.
AVL utilizes a 7200 sq. ft. warehouse for servicing the pick-up and delivery needs of commercial and residential Asheville as well as the far flung surrounding areas.
Equipment includes four 26’ Straight Trucks with lift gates equipped with e-trak, straps, pallet jacks, and hand trucks, four 16’ box truck for getting into those hard to reach mountainous areas, as well as two mid-sized sprinters, and one cargo van.
The line haul Tractor / Trailer is available for some use during the middle part of the day.
Asheville services Areas A-C on daily regulars and D, E, F, as volume or circumstances require.
They regularly run out of state Hot Shots.
Facility:
7200 sq. ft. secured warehouse / 4 dock level and grade level doors
Material handling eq: Pallet jacks, Fork Lifts, dock plates, pads, dollies etc.
Services:
24/7 on call dispatch & service availability
Local PU &D, assembly & tech / logistic inside support
Expedited 48 state ‘exclusive use vehicles’
White glove 2/3/4 man crews for new & remodel installs
Convention / Arena freight trained personnel / hot shots to next location
Terminal storage &transfer handling
Military & Nuclear Power Station pick up & deliveries
Air Charter service support
Vehicles:
Boxvans for local and over the road and expedite work
Straightrucks 26′ and 16′, lift gates, straps, pads etc, and OTR /sleeper cabs
Sprinter vans & Cargo vans
Drivers:
TSA cleared Employees & Drivers
Criminal Background checks & 10 year DMV check
Mandatory Drug Testing Program
Asheville, NC (AVL) Accessorials
Actual Weight or 200 DIM applies whichever is greater
Any Pick-up or delivery requested within the next 2 hours will be charged as a 'Special'
2 MAN time starts from departure & runs until return to station
$100,000 Cargo Insurance only applicable on freight if a value is previously declared, accepted and charged, otherwise normal Terms & Conditions of Carriage apply
We strongly discourage rugs/mattresses/kayaks and other loose freight that’s awkward to move and lacking packaging protection to be tendered to us for transport.
If tendered, we reserve the right to turn down a damage claim if packaging is found to be insufficient.
Insurance charge will increase if additional Cargo Insurance requested AND formally accepted and charged for (See Terms & Conditions of Carriage).
Over Length Freight Rule: Any shipment containing a piece exceeding 12ft (144 inches) in length will be assessed a $50 'Overlength' Fee, in addition to all other applicable charges. Any shipment containing a piece exceeding 20ft (240 inches) in length will be assessed a $75 'Overlength' Fee, in addition to all other applicable charges.
Special Service reserves the right to defer transport of such freight until suitable space is available on its equipment.
SPECIAL PICK-UP AND DELIVERY*
| AREA | M-F 0800-1700 | M-F 1701-0759 | SAT/SUN/HOL |
| A | 55.15 | 60.30 | 69.10 |
| B | 60.30 | 66.50 | 79.90 |
| C | 69.10 | 74.50 | 96.10 |
| D | 74.50 | 85.30 | 106.95 |
| E | 85.29 | 96.10 | 117.75 |
| F | 111.50 | 113.35 | 135.95 |
* Add these charges to the regular pick-up & delivery charges
LINEHAUL BETWEEN ASHEVILLE AND CHARLOTTE
(If needing linehaul and a local - just add the two together for pricing)
| LINEHAUL | MIN | 100 | 1000 | 2000 | 5000 |
| CLT - AVL | 23.29 | 9.42 | 9.42 | 9.42 | 9.42 |
| AVL - CLT | 23.29 | 9.36 | 9.36 | 9.36 | 9.36 |
OUT OF AREA SPECIALS
| TRANSPORT | CHARGE |
| VAN | 1.75 PER MILE ONE-WAY - To CLT 250.00 PLUS FSG |
| VAN WAIT TIME | 15.00 MIN/0.85C/MINUTE/1 HOUR FREE |
| SPRINTER VAN | 1.90 PER MILE ONE-WAY - To CLT 275.00 PLUS FSG |
| SPRINTER VAN WAIT TIME | 15.00 MIN/0.85C/MINUTE/1 HOUR FREE |
| STRAIGHT TRUCK | 2.20 PER MILE ONE-WAY - To CLT 310.00 PLUS FSG |
| STRAIGHT TRUCK WAIT TIME | 15.00 MIN/0.85C/MINUTE/1 HOUR FREE |
*Add .50c per mile for team drivers
| SECOND MAN | |
| AREA | |
| A | 115.00 |
| B | 155.00 |
| C | 195.00 |
| D | 235.00 |
| E | 275.00 |
| F | 315.00 |
| G | 385.00 |
| Out of Area (e.g. TN) | 90.00 / Hour Runs from departure time to return time. |
ACCESSORIALS
| SECURITY & COMPLIANCE FEE | 1.00 PER HAWB |
| PP&E FEE | 1.50 PER HAWB |
| C.O.D. OR F.C.C.O.D. | 15.00 OR 1% OF AMOUNT (MAX $50.00) |
| ISSUING A CHECK | 10.00 to $100/35.00 to $1000/OVER $1000 - CFQ |
| DECLARED VALUE | 0.75 PER $100 OR 5.00 MIN |
| PHOTOGRAPHS TAKEN/EMAILED | 5.00 PER SKID/3.00 ADDITIONAL PICTURE/ANGLE |
| HAZMAT | 50.00 - 2000LBS / 100.00 - 10,000, 10,001+ CFQ |
| DROP OR RECOVERY | 2.00 MIN/1.00CWT |
| AIRPORT RECOVERY | 2.00 MIN/1.00CWT |
| AIRPORT DROP | 10.00 |
| PREPARE AIR BILL | 3.50 |
| FAX COPY | 1.00 |
| PALLET JACK | 10.00 |
| DECLARED VALUE | 0.75 PER $100.00 OR 5.00 MIN |
| INSIDE PICK-UP & DELIVERY | 15.00 MIN OR 2.00 PER CWT |
| PERSONAL OR RESIDENTIAL | 20.00 PER SHIPMENT |
| USED MATRESS HANDLING/DISPOSAL | 65.00 PER UNIT |
| TRANSFER FEES | 3.50 OR 1.50 PER CWT |
| WAIT TIME ST LOCAL & 'SPECIALS' | 30 MIN FREE/15.00 MIN/60.00 PER HR |
| WAIT TIME T/T LOCAL & 'SPECIALS' | 1 HR FREE/20.00 MIN/75.00 PER HR |
| LIFT GATE | 45.00 |
| HOSPITAL | 25.00 |
| HOTEL | 30.00/3.00 CWT |
| MALL P/U OR DELIVERY | 20.00 |
| POD OR STORAGE UNIT PU&D | 15.00 PER HAWB |
| STORAGE | 10.00 MIN/0.25 CWT A DAY STD 40"X48"/OTHER - CFQ |
| TSC FEE (INBOND SERVICE CHARGE) | 45.00 PER BILL CLEARED |
| CROSS DOCK FEE | 5.00 MIN/1.5 C/LB IN AND 1.5C/LB OUT |
| ELEVATORS/1 FLIGHT STAIRS OVER 50LBS | 25.00 |
| STADIUMS & ENTERTAINMENT ARENAS | 25.00 MIN. OR 2.50 CWT |
| MILITARY BASES | 25.00 MIN. OR 2.50 CWT |
| SECURITY CLEARANCE | 25.00 MIN. OR 2.50 CWT |
| UNIVERSITY/SCHOOLS | 25.00 MIN. OR 2.50 CWT |
| CONVENTION CENTER | 30.00 MIN. OR 2.50 CWT |
| CONVENTION CENTER WAIT TIME | 30.00 MIN/0.95 CENTS MINUTE / 1ST HR FREE |
| AIR CHARTERS | 50.00 PER TAIL # |
| OVER THE COUNTER | 40.00 MIN. OR 4.00 CWT |
| SECOND MAN | 45.00 HR - SEE AREA MINIMUMS ABOVE |
| SECOND DRIVER - EUV | 0.75 PER MILE |
| CUTTING BILLS | 5.00 EACH |
| PACKAGING (PALLET/SHRINK WRAP) | 40.00 PER SKID |
| BANDING OR BLACK SHRINK WRAP | 5.00 EACH/PER PALLET |
| UNCRATE | 40.00 |
| DETRASH | 45.00 MIN/2 std skids/25 each add'n skid, Quote Required on Crates |
| GOVERNMENT PUBLIC HOLIDAYS | WEEKENDS & ACCESSORIALS +10% |
| DIMENSIONAL WEIGHT WILL BE APPLIED | DIM FACTOR OF 200 |
| OVER-LENGTH RULE | 12'-20' 50.00/ OVER 20' 75.00 |
Asheville, NC (AVL) Pick-Up & Drop
| CITY | ZIP | AREA | CITY | ZIP | AREA | |
| AFTON, TN | 37616 | F | JONESBORO, TN | 37659 | F | |
| ALEXANDER, NC | 28701 | C | KINGSPORT, TN | 37659 | F | |
| ALMOND, NC | 28702 | F | KINGSPORT, TN | 37660 | F | |
| ANDREWS, NC | 28901 | F | KINGSPORT, TN | 37663 | F | |
| AQUONE, NC | 28781 | F | KINGSPORT, TN | 37664 | F | |
| ARDEN, NC | 28704 | A | KINGSPORT, TN | 37665 | F | |
| ASHEVILLE, NC | 28801 | A | KINGSPORT, TN | 37669 | F | |
| ASHEVILLE, NC | 28802 | A | KODAK, TN | 37764 | F | |
| ASHEVILLE, NC | 28803 | A | LAKE JUNALUSKA, NC | 28745 | D | |
| ASHEVILLE, NC | 28804 | A | LAKE LURE, NC | 28746 | D | |
| ASHEVILLE, NC | 28805 | A | LAKE TOXAWAY, NC | 28747 | E | |
| ASHEVILLE, NC | 28806 | A | LANDRUM, SC | 29356 | D | |
| ASHEVILLE, NC | 28810 | A | LEICESTER, NC | 28748 | C | |
| ASHEVILLE, NC | 28813 | A | LIMESTONE, TN | 37681 | F | |
| ASHEVILLE, NC | 28814 | A | LINVILLE, NC | 28646 | F | |
| ASHEVILLE, NC | 28815 | A | LOWLAND, TN | 37778 | F | |
| ASHEVILLE, NC | 28816 | A | LYNN, NC | 28750 | D | |
| BAILEYTON, TN | 37743 | F | MAGGIE VALLEY, NC | 28751 | D | |
| BAILEYTON, TN | 37745 | F | MARBLE, NC | 28905 | F | |
| BAKERSVILLE, NC | 28705 | F | MARION, NC | 28752 | D | |
| BALFOUR, NC | 28706 | B | MARS HILL, NC | 28754 | D | |
| BALSAM GROVE, NC | 28708 | D | MARSHALL, NC | 28753 | D | |
| BANEBERRY, TN | 37890 | F | MASCOT, TN | 37806 | F | |
| BANNER ELK, NC | 28604 | F | MICAVILLE, NC | 28755 | E | |
| BARNARDSVILLE, NC | 28709 | C | MIDWAY, TN | 37809 | F | |
| BAT CAVE, NC | 28710 | C | MILL SPRING, NC | 28756 | D | |
| BEAN STATION, TN | 37708 | F | MILLIGAN, TN | 37682 | F | |
| BEECH MOUNTAIN, NC | 28604 | F | MILLS RIVER, NC | 28759 | B | |
| BILTMORE LAKE, NC | 28728 | B | MOHAWK, TN | 37810 | F | |
| BLACK MOUNTAIN, NC | 28711 | C | MONTEZUMA, NC | 28653 | F | |
| BLAINE, TN | 37709 | F | MONTREAT, NC | 28757 | C | |
| BLOUNTVILLE, TN | 37617 | F | MORRISTOWN, TN | 37813 | F | |
| BLOWING ROCK, NC | 28605 | F | MORRISTOWN, TN | 37814 | F | |
| BLUFF CITY, TN | 37618 | F | MORRISTOWN, TN | 37815 | F | |
| BOONE, NC | 28607 | F | MORRISTOWN, TN | 37816 | F | |
| BOSTIC, NC | 28018 | E | MOSHEIM, TN | 37818 | F | |
| BRASSTOWN, NC | 28902 | F | MOUNT CARMEL, TN | 37645 | F | |
| BREVARD, NC | 28712 | C | MOUNTAIN CITY, TN | 37683 | F | |
| BRISTOL, TN | 37620 | F | MOUNTAIN HOME, NC | 28758 | B | |
| BRISTOL, TN | 37621 | F | MOUNTAIN HOME, TN | 37684 | F | |
| BRISTOL, TN | 37625 | F | MURPHY, NC | 28906 | F | |
| BRYSON CITY, NC | 28713 | E | NAPLES, NC | 28760 | B | |
| BULLS GAP, TN | 37711 | F | NEBO, NC | 28761 | E | |
| BURNSVILLE, NC | 28714 | D | NEW MARKET, TN | 37820 | F | |
| BUTLER, TN | 37640 | F | NEWLAND, NC | 28657 | F | |
| BYBEE, TN | 37713 | F | NEWPORT, TN | 37821 | F | |
| CANDLER, NC | 28715 | C | NEWPORT, TN | 37822 | F | |
| CANTON, NC | 28716 | D | NORTH COVE, NC | 28759 | E | |
| CASHIERS, NC | 28717 | E | OLD FORT, NC | 28762 | D | |
| CEDAR MOUNTAIN, NC | 28718 | D | OTTO, NC | 28763 | F | |
| CHEROKEE, NC | 28719 | E | PARROTTSVILLE, TN | 37843 | F | |
| CHICKEY, TN | 37641 | F | PENLAND, NC | 28765 | E | |
| CHIMNEY ROCK, NC | 28720 | D | PENROSE, NC | 28766 | C | |
| CHURCH HILL, TN | 37642 | F | PIGEON FORGE, TN | 37862 | F | |
| CHURCH HILL, TN | 37645 | F | PIGEON FORGE, TN | 37863 | F | |
| CLIFFSIDE, NC | 28024 | E | PIGEON FORGE, TN | 37864 | F | |
| CLYDE, NC | 28721 | C | PIGEON FORGE, TN | 37868 | F | |
| COLONIAL HEIGHTS, TN | 37662 | F | PIGEON FORGE, TN | 37876 | F | |
| COLUMBUS, NC | 28722 | D | PINEOLA, NC | 28662 | F | |
| CONESTEE FALLS, NC | 28712 | D | PINEY FLATS, TN | 37686 | F | |
| COSBY, TN | 37722 | F | PINEY FLATS, TN | 37699 | F | |
| CROSSNORE, NC | 28616 | F | PISGAH FOREST, NC | 28768 | C | |
| CULLOWHEE, NC | 28723 | E | PITTMAN CENTER, TN | 37876 | F | |
| DANA, NC | 28724 | B | PLUMTREE, NC | 28664 | F | |
| DANDRIDGE, TN | 37725 | F | RIDGECREST, NC | 28770 | C | |
| DEL RIO, TN | 37727 | F | ROAN MOUNTAIN, TN | 37687 | F | |
| DILLSBORO, NC | 28725 | D | ROBBINSVILLE, NC | 28711 | F | |
| EAST FLAT ROCK, NC | 28726 | B | ROSMAN, NC | 28772 | D | |
| EDNEYVILLE, NC | 28727 | C | RUSSELLVILLE, TN | 37860 | F | |
| ELIZABETHTON, TN | 37643 | F | RUTHERFORDTON, NC | 28139 | E | |
| ELIZABETHTON, TN | 37644 | F | RUTLEDGE, TN | 37861 | F | |
| ELLENBORO, NC | 28040 | F | SALUDA, NC | 28773 | C | |
| ENKA, NC | 28728 | B | SAPPHIRE, NC | 28774 | E | |
| ENTOWAH, NC | 28729 | B | SCALEY MOUNTAIN, NC | 28775 | F | |
| ERWIN , TN | 37650 | F | SEVIERVILLE, TN | 37862 | F | |
| ETSU, TN | 37614 | F | SEVIERVILLE, TN | 37863 | F | |
| FAIRVIEW, NC | 28730 | B | SEVIERVILLE, TN | 37864 | F | |
| FALL BRANCH, TN | 37656 | F | SEVIERVILLE, TN | 37868 | F | |
| FINES CREEK, NC | 28721 | D | SEVIERVILLE, TN | 37876 | F | |
| FLAT ROCK, NC | 28731 | B | SEYMOUR, TN | 37865 | F | |
| FLETCHER, NC | 28732 | A | SHADY VALLEY, TN | 37688 | F | |
| FOREST CITY, NC | 28043 | E | SKYLAND, NC | 28776 | A | |
| FRANKLIN, NC | 28734 | F | SPINDALE, NC | 28160 | E | |
| GATLINBURG, TN | 37738 | F | SPRUCE PINE, NC | 28777 | F | |
| GERTON, NC | 28735 | C | STRAW PLAINS, TN | 37871 | F | |
| GLAG POND, TN | 37657 | F | STRAWBERRY PLAINS, TN | 37871 | F | |
| GLENVILLE, NC | 28736 | F | SURGOINSVILLE, TN | 37873 | F | |
| GRAY, TN | 37615 | F | SWANNANOA, NC | 28778 | B | |
| GREENEVILLE, TN | 37744 | F | SYLVA, NC | 28779 | D | |
| GREENEVILLE, TN | 37745 | F | TALBOTT, TN | 37877 | F | |
| GREENMOUNTAIN, NC | 28740 | F | TELFORD, TN | 37690 | F | |
| HARRIS, NC | 28074 | D | TOPTON, NC | 28781 | F | |
| HARTFORD, TN | 37753 | F | TOWNSEND, TN | 37882 | F | |
| HAYESVILLE, NC | 28904 | F | TRADE, TN | 37691 | F | |
| HAZELWOOD, NC | 28738 | D | TRYON, NC | 28782 | D | |
| HENDERSONVILLE, NC | 28739 | B | TUSKASEGEE, NC | 28783 | F | |
| HENDERSONVILLE, NC | 28791 | B | TUXEDO, NC | 28784 | C | |
| HENDERSONVILLE, NC | 28793 | B | UNICOI, TN | 37692 | F | |
| HIGHLANDS, NC | 28741 | F | UNION MILLS, NC | 28167 | E | |
| HORSE SHOE, NC | 28742 | B | WARREN WILSON COLL, NC | 28778 | B | |
| HOT SPRINGS, NC | 28743 | F | WATAUGA, TN | 37694 | F | |
| JEFFERSON CITY, TN | 37760 | F | WAYNESVILLE, NC | 28786 | D | |
| JOHNSON CITY, TN | 37601 | F | WEAVERVILLE, NC | 28787 | C | |
| JOHNSON CITY, TN | 37602 | F | WEBSTER, NC | 28788 | D | |
| JOHNSON CITY, TN | 37604 | F | WEST JEFFERSON, NC | 28694 | O/O | |
| JOHNSON CITY, TN | 37605 | F | WHITE PINE, TN | 37890 | F | |
| JOHNSON CITY, TN | 37614 | F | WHITESBURG, TN | 37891 | F | |
| JOHNSON CITY, TN | 37615 | F | WHITTNER, NC | 28789 | E | |
| JONAS RIDGE, NC | 28641 | F | ZIRCONIA, NC | 28790 | C |