44 Buck Shoals Rd, Ste H-8, Arden, NC 28704
Phone: 828-687-9280  Toll: 1-800-688-9280  Fax: 828-687-9674
Email: AVL@SpecialService.net

Manager: Conrad Taylor
Email: CTaylor@SpecialService.net

Line Hauls:
Daily between Charlotte, NC & Asheville
Daily between Greenville, SC & Asheville

Lock Out for freight dropped on our dock: Mon - Fri 17:00
Hours: Mon – Fri 8:00 a.m. to 6:00 p.m.  Outside hours by special arrangement and 24/7 on call dispatch and service

 

STATION INFORMATION

Asheville is a full-service station offering two-man service, hospital, industrial, residential, and commercial pickups and deliveries. They offer a full complement of specialized services as well, Inclusive: Inside; Unpacking; Room-of-choice; Setup and assemble; Time specific deliveries to meet install crews; Packing; Banding and shrink wrapping, and Removal of debris from the delivery.

The majority of the freight inbounds daily on  dedicated line haul trucks running either from Greenville, SC or from Charlotte, and pick-ups return the same way that evening for routing out of  Asheville to Charlotte, or the next morning back to Greenville.  Asheville also services the North-Eastern part of Tennessee on a hot-shot/dedicated truck basis.

AVL utilizes a 7200 sq. ft. warehouse for servicing the pick-up and delivery needs of commercial and residential Asheville as well as the far flung surrounding areas.

Equipment includes four 26’ Straight Trucks with lift gates equipped with e-trak, straps, pallet jacks, and hand trucks, four 16’ box truck for getting into those hard to reach mountainous areas, as well as two mid-sized sprinters, and one cargo van.
The line haul Tractor / Trailer is available for some use during the middle part of the day.

Asheville services Areas A-C on daily regulars and D, E, F, as volume or circumstances require.
They regularly run out of state Hot Shots.

Facility:
7200 sq. ft. secured warehouse / 4 dock level and grade level doors
Material handling eq: Pallet jacks, Fork Lifts, dock plates, pads, dollies etc.

Services:
24/7 on call dispatch & service availability
Local PU &D, assembly & tech / logistic inside support
Expedited 48 state ‘exclusive use vehicles’
White glove 2/3/4 man crews for new & remodel installs
Convention / Arena freight trained personnel / hot shots to next location
Terminal storage &transfer handling
Military & Nuclear Power Station pick up & deliveries
Air Charter service support

Vehicles:
Boxvans for local and over the road and expedite work
Straightrucks 26′ and 16′, lift gates, straps, pads etc, and OTR /sleeper cabs
Sprinter vans & Cargo vans

Drivers:
TSA cleared Employees & Drivers
Criminal Background checks & 10 year DMV check
Mandatory Drug Testing Program

ACCESSORIALS

Asheville, NC (AVL) Accessorials
Actual Weight or 200 DIM applies whichever is greater
Any Pick-up or delivery requested within the next 2 hours will be charged as a 'Special'
2 MAN time starts from departure & runs until return to station
$100,000 Cargo Insurance only applicable on freight if a value is previously declared, accepted and charged, otherwise normal Terms & Conditions of Carriage apply

We strongly discourage rugs/mattresses/kayaks and other loose freight that’s awkward to move and lacking packaging protection to be tendered to us for transport.
If tendered, we reserve the right to turn down a damage claim if packaging is found to be insufficient.
Insurance charge will increase if additional Cargo Insurance requested AND formally accepted and charged for (See Terms & Conditions of Carriage).

Over Length Freight Rule: Any shipment containing a piece exceeding 12ft (144 inches) in length will be assessed a $75 'Overlength' Fee, in addition to all other applicable charges.  Any shipment containing a piece exceeding 20ft (240 inches) in length will be assessed a $125 'Overlength' Fee, in addition to all other applicable charges.
Special Service reserves the right to defer transport of such freight until suitable space is available on its equipment.

SPECIAL PICK-UP AND DELIVERY*

  AREA 0800-1700 1701-0759 SAT, SUN, & HOLS
  A 60.67 66.33 76.01
  B 66.33 73.15 87.89
  C 76.01 81.95 105.71
  D 81.95 93.83 117.65
  E 93.82 105.71 129.53
  F 122.65 124.69 149.55

* Add these charges to the regular pick-up & delivery charges

BETWEEN ASHEVILLE AND CHARLOTTE (LINEHAUL)
(If linehaul and local - just add both together for pricing)
  LINEHAUL MIN 100 1000 2000 5000
  CLT - AVL 25.67 10.23 10.23 10.23 10.23
  AVL - CLT 25.67 10.23 10.23 10.23 10.23
BETWEEN ASHEVILLE AND GREENVILLE (LINEHAUL)
(If linehaul and local - just add both together for pricing)
  LINEHAUL MIN 100 1000 2000 5000
  AVL - GSP 28.00 6.00 6.00 6.00 6.00
  GSP - AVL 28.00 6.00 6.00 6.00 6.00

OUT OF AREA SPECIALS

  VAN 180.00 MIN/1.80 PER MILE ONE-WAY (To CLT 250.00) -  PLUS FSG
  VAN WAIT TIME 30 MINUTES FREE - 15.00 MIN/0.85C PER MINUTE
  SPRINTER VAN 200.00 MIN/2.00 PER MILE ONE-WAY - (To CLT 290.00) - PLUS FSG
  SPRINTER VAN WAIT TIME 30 MINUTES FREE - 30.00 MIN/$1.00 PER MINUTE
  STRAIGHT TRUCK 250.00 MIN/2.35 PER MILE ONE-WAY - (To CLT 330.00) PLUS FSG
  STRAIGHT TRUCK WAIT TIME 30 MINUTES FREE - 40.00 MIN/1.10 PER MINUTE
* ADD .50c PER MILE FOR TEAM DRIVERS
SECOND MAN
Area
A 115.00
B 155.00
C 195.00
D 235.00
E 275.00
F 315.00
G 385.00
Out of Area (e.g. TN) 90.00 / Hour Runs from departure time to return time.

 

ACCESSORIAL CHARGES
  ATTEMPT - TRANSFER OR PU&D MIN CHARGES PLUS FULL ACCESSORIAL TARIFF PLUS FUEL
  C.O.D. OR F.C.C.O.D. 15.00 OR 1% OF AMOUNT (MAX $50.00)
  CFS RECOVERY OR DROP $75.00
  DISTRIBUTION CENTER(S) GREATER OF $75 OR APPLICABLE SPECIAL
  DROP OR RECOVERY 10.00 MIN/1.00CWT
  POD OR STORAGE UNIT PU&D 15.00 PER HAWB
  PP&E FEE 1.50 PER HAWB
  SECURITY & COMPLIANCE FEE 1.00 PER HAWB
  USED MATRESS HANDLING/DISPOSAL 75.00 PER UNIT
  WAIT TIME ST LOCAL & 'SPECIALS' 30 MINUTES FREE - 40.00 MIN/1.10 PER MINUTE
  WEEKEND OPENING FEE 250.00 FOR OPENING/1ST HR FREE, THEN 25.00/15 MIN/PER MAN
  AIR CHARTERS 50.00 PER TAIL #
  AIRPORT DROP 10.00
  AIRPORT RECOVERY 10.00 MIN/1.00CWT
  BANDING OR BLACK SHRINK WRAP 10.00 EACH/PER PALLET
  CONVENTION CENTER 30.00 MIN. OR 2.50 CWT
  CONVENTION CENTER WAIT TIME 30.00 MIN/0.95 CENTS MINUTE / 1ST HR FREE
  CROSS DOCK FEE 5.00 MIN/1.5 C/LB IN AND 1.5C/LB OUT
  CUTTING BILLS 5.00 EACH
  DECLARED VALUE 0.75 PER $100.00 OR 5.00 MIN
  DETRASH 50.00 MIN/STD PLT 45.00/CFQ FOR CRATES
  DIMENSIONAL WEIGHT WILL BE APPLIED DIM FACTOR OF 200
  ELEVATORS/1 FLIGHT STAIRS OVER 50LBS 25.00
  FAX COPY 1.00
  GOVERNMENT PUBLIC HOLIDAYS WEEKENDS & ACCESSORIALS +10%
  HAZMAT 50.00 - 2000LBS / 100.00 - 10,000, 10,001+ CFQ
  HOSPITAL 25.00
  HOTEL 30.00/3.00 CWT
  INSIDE PICK-UP & DELIVERY 25.00 MIN/2.50 PER CWT
  ISSUING A CHECK 10.00 to $100/35.00 to $1000/OVER $1000 - CFQ
  LIFT GATE 45.00
  MALL P/U OR DELIVERY 20.00
  MILITARY BASES 25.00 MIN. OR 2.50 CWT
  OVER THE COUNTER 40.00 MIN. OR 4.00 CWT
  OVER-LENGTH RULE 12'-20' 50.00/ OVER 20' 75.00
  PACKAGING (PALLET/SHRINK WRAP) 40.00 PER SKID
  PALLET JACK 10.00
  PERSONAL OR RESIDENTIAL 25.00 MIN/2.50 PER CWT
  PHOTOGRAPHS TAKEN/EMAILED 15.00 MIN FIRST 3 PIX, THEN 3.00 EACH ADDITIONAL PIX
  PREPARE AIR BILL 3.50
  SECOND DRIVER - EUV 1.00 PER MILE
  SECOND MAN 60.00 HR - SEE AREA MINIMUMS ABOVE
  SECURITY CLEARANCE 25.00 MIN. OR 2.50 CWT
  STADIUMS & ENTERTAINMENT ARENAS 25.00 MIN. OR 2.50 CWT
  STORAGE 10.00 MIN/0.25 CWT A DAY STD 40"X48"/OTHER - CFQ
  TRANSFER FEES 3.50 OR 1.50 PER CWT
  UNCRATE 40.00
  UNIVERSITY/SCHOOLS 25.00 MIN. OR 2.50 CWT
POINTS SERVICED
Asheville, NC (AVL) Pick-Up & Drop Tennessee Locations-Drop Only
CITY ZIP AREA CITY ZIP AREA CITY ZIP AREA
Arden 28704 A Franklin 28744 F Jefferson City 37760 G
Asheville 28801 A Glen Alpine 28628 F Johnson City 37601 G
Asheville 28802 A Glenville 28736 F Johnson City 37602 G
Asheville 28803 A Green Mountain 28740 F Johnson City 37604 G
Asheville 28804 A Hayesville 28904 F Johnson City 37605 G
Asheville 28805 A Highlands 28741 F Johnson City 37614 G
Asheville 28806 A Hot Springs 28743 F Johnson City 37615 G
Asheville 28810 A Jonas Ridge 28641 F Afton 37616 G
Asheville 28813 A Skyland 28776 A Baileyton 37743 G
Asheville 28814 A Mills River 28759 B Baileyton 37745 G
Asheville 28815 A Mountain Home 28758 B Baneberry 37890 G
Asheville 28816 A Naples 28760 B Bean Station 37708 G
Fletcher 28732 A Swannanoa 28778 B Blaine 37709 G
Balfour 28706 B Warren Wilson Coll 28778 B Blountville 37617 G
Biltmore Lake 28728 B Leicester 28748 C Bluff City 37618 G
Dana 28724 B Montreat 28757 C Bristol 37620 G
East Flat Rock 28726 B Penrose 28766 C Bristol 37621 G
Enka 28728 B Pisgah Forest 28768 C Bristol 37625 G
Entowah 28729 B Ridgecrest 28770 C Bulls Gap 37711 G
Fairview 28730 B Saluda 28773 C Butler 37640 G
Flat Rock 28731 B Tuxedo 28784 C Bybee 37713 G
Hendersonville 28739 B Weaverville 28787 C Chickey 37641 G
Hendersonville 28791 B Zirconia  28790 C Church Hill 37642 G
Hendersonville 28792 B Lake Junaluska 28745 D Church Hill 37645 G
Hendersonville 28793 B Lake Lure 28746 D Colonial Heights 37662 G
Horse Shoe 28742 B Landrum, Sc 29356 D Cosby 37722 G
Alexander 28701 C Lynn 28750 D Dandridge 37725 G
Barnardsville 28709 C Maggie Valley 28751 D Del Rio 37727 G
Bat Cave 28710 C Marion 28737 D Elizabethton 37643 G
Black Mountain 28711 C Marion 28752 D Elizabethton 37644 G
Brevard 28712 C Mars Hill 28754 D Erwin 37650 G
Candler 28715 C Marshall 28753 D Etsu 37614 G
Clyde 28721 C Mill Spring 28756 D Fall Branch 37656 G
Edneyville 28727 C Old Fort 28762 D Gatlinburg 37738 G
Gerton 28735 C Rosman 28772 D Glag Pond 37657 G
Balsam Grove 28708 D Sylva 28779 D Gray 37615 G
Burnsville 28714 D Tryon 28782 D Greeneville 37744 G
Canton 28716 D Waynesville 28785 D Greeneville 37745 G
Cedar Mountain 28718 D Waynesville 28786 D Hartford 37753 G
Chimney Rock 28720 D Webster 28788 D Jonesboro 37659 G
Columbus 28722 D Lake Toxaway 28747 E Kingsport 37659 G
Conestee Falls 28712 D Little Switzerland 28749 E Kingsport 37660 G
Dillsboro 28725 D Micaville 28755 E Kingsport 37663 G
Fines Creek 28721 D Nebo 28761 E Kingsport 37664 G
Glenwood 28737 D North Cove 28759 E Kingsport 37665 G
Harris 28074 D Penland 28765 E Kingsport 37669 G
Hazelwood 28738 D Rutherfordton 28139 E Kodak 37764 G
Balsam 28707 E Sapphire 28774 E Limestone 37681 G
Bostic 28018 E Spindale 28160 E Lowland 37778 G
Bryson City 28713 E Union Mills 28167 E Mascot 37806 G
Cashiers 28717 E Whittner 28789 E Midway 37809 G
Cherokee 28719 E Lake Santeetlah 28771 F Milligan 37682 G
Cliffside 28024 E Linville Falls 28647 F Mohawk 37810 G
Cullowhee 28723 E Linville 28646 F Morristown 37813 G
Forest City 28043 E Marble 28905 F Morristown 37814 G
Almond 28702 F Minneapolis 28652 F Morristown 37815 G
Andrews 28901 F Montezuma 28653 F Morristown 37816 G
Aquone 28781 F Murphy 28906 F Mosheim 37818 G
Bakersville 28705 F Newland 28657 F Mount Carmel 37645 G
Banner Elk 28604 F Otto 28763 F Mountain City 37683 G
Banner Elk 28691 F Pineola 28662 F Mountain Home 37684 G
Beech Mountain 28604 F Plumtree 28664 F New Market 37820 G
Blowing Rock 28605 F Robbinsville 28711 F Newport 37821 G
Boone 28607 F Robbinsville 28771 F Newport 37822 G
Brasstown 28902 F Scaley Mountain 28775 F Parrottsville 37843 G
Collettsville 28611 F Spruce Pine 28777 F Pigeon Forge 37862 G
Creston 28615 F Topton 28781 F Pigeon Forge 37863 G
Crossnore 28616 F Triplett 28618 F Pigeon Forge 37864 G
Deep Gap 28618 F Tuskasegee 28783 F Pigeon Forge 37868 G
Elk Park 28622 F Valle Crucis 28691 F Pigeon Forge 37876 G
Ellenboro 28040 F Vilas 28692 F Piney Flats 37686 G
Fontana Dam 28733 F Zionville 28698 F Piney Flats 37699 G
Franklin 28734 F Pittman Center 37876 G
Roan Mountain 37687 G
Russellville 37860 G
Rutledge 37861 G
Sevierville 37862 G
Sevierville 37863 G
Sevierville 37864 G
Sevierville 37868 G
Sevierville 37876 G
Seymour 37865 G
Shady Valley 37688 G
Straw Plains 37871 G
Strawberry Plains 37871 G
Surgoinsville 37873 G
Talbott 37877 G
Telford 37690 G
Townsend 37882 G
Trade 37691 G
Unicoi 37692 G
Watauga 37694 G
White Pine 37890 G
Whitesburg 37891 G